1. Introduction

Cosma is a platform that connects users with expert medical aesthetics clinics and professionals based on their location and treatment preferences. Our goal is to provide users with access to the top experts in the field, ensuring high-quality services and treatments. By using Cosma, you agree to abide by these T&Cs, which may be updated from time to time.

2. Eligibility

• You must be at least 18 years old to use our services.
• You are responsible for ensuring that the information you provide to us is accurate, up-to-date, and complete.
• Cosma reserves the right to refuse service to anyone at its discretion.

3. Use of the Platform

When using the Cosma platform, you agree to the following:

• Accurate Information: You will provide accurate, truthful, and complete information when using our services, including during registration and when submitting personal details (name, contact information, aesthetic concerns, etc.).
• Medical Disclaimer: Cosma is not a healthcare provider. The information on our platform, including any suggestions regarding treatments, is for general informational purposes only and should not be considered as medical advice. Always consult with a qualified healthcare provider before making decisions regarding aesthetic procedures.
• Treatment Recommendations: Any recommendations made by Cosma are based on the information you provide, but final decisions regarding your treatments should be made in consultation with a licensed medical professional.
• No Guarantee of Results: While we connect you with expert clinics and professionals, Cosma cannot guarantee specific treatment outcomes, as results may vary from person to person.

4. User Responsibilities

By using Cosma, you agree to:

• Compliance with Laws and Regulations: Follow all applicable laws and regulations when engaging with medical aesthetic services.
• Responsible Content Sharing: Refrain from posting or transmitting harmful, illegal, or inappropriate content on the platform, including but not limited to defamatory, abusive, or misleading information.
• Respect for Intellectual Property: Respect the intellectual property rights of Cosma and third parties, and avoid copying, distributing, or modifying any content on the platform without permission.

5. Booking and Payment

When using Cosma for booking and payment, you agree to the following:

• Bookings: Cosma facilitates the booking of treatments with partner clinics based on your preferences and location. Once a booking is made, you may be contacted by the clinic or Cosma to confirm details.
• Payment: Payment for services is made directly to the partner clinic, and Cosma is not responsible for any financial transactions between you and the clinic. Always verify payment details directly with the clinic prior to proceeding with any treatments.

6. Third-Party Clinics and Experts

Cosma acts as an intermediary between users and medical aesthetic clinics. However:

• Independent Entities: Clinics and experts listed on Cosma are independent entities and not employees or affiliates of Cosma. We do not control the operations, pricing, or policies of any third-party clinic or expert.
• No Liability: Cosma is not responsible for any treatment decisions, procedures, or outcomes provided by partner clinics. Any disputes or issues regarding treatments should be addressed directly with the clinic.
• Information Sharing: By using our platform, you consent to sharing your personal information (name, contact details, and aesthetic concerns) with partner clinics to help facilitate treatment discussions and bookings.

7. Privacy Policy

Cosma’s Privacy Policy outlines how we collect, use, and share your personal information. By using our services, you acknowledge and agree to the practices described in the Privacy Policy. You can review the Privacy Policy here.

8. Intellectual Property

• Ownership: All content on the Cosma platform, including text, graphics, logos, images, and software, is the property of Cosma or its licensors and is protected by intellectual property laws.
• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes.
• Restrictions: You may not reproduce, distribute, modify, or create derivative works from any part of the platform without explicit permission from Cosma.

9. Limitation of Liability

• No Warranties: Cosma provides its services “as is” and makes no warranties, express or implied, regarding the platform’s availability, accuracy, or suitability for any particular purpose.
• No Liability for Treatments: Cosma is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform or the aesthetic services provided by partner clinics.
• Third-Party Services: We are not responsible for the actions, products, or services of third parties, including partner clinics or external websites linked from our platform.

10. Indemnification

You agree to indemnify and hold harmless Cosma, its affiliates, partners, officers, and employees from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the platform, your violation of these T&Cs, or your infringement of any third-party rights.

11. Termination

• Cosma’s Rights: Cosma reserves the right to terminate or suspend your access to the platform at any time, with or without notice, for any reason, including violation of these T&Cs or applicable laws.
• Effect of Termination: Upon termination, you must cease all use of the platform and delete any materials obtained from it. Provisions of these T&Cs that, by their nature, should survive termination shall continue to apply.

12. Governing Law

These T&Cs are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru.

13. Amendments

Cosma reserves the right to update or modify these T&Cs at any time. Any changes will be effective immediately upon posting the updated terms on our platform. Your continued use of the platform after such changes constitutes your acceptance of the revised terms.

14. Contact Information

If you have any questions or concerns regarding these T&Cs, please contact us at:

• Email: contact@cosma.beauty
• Address: 7/1-A, Shnumgam Niwas, G Street, Indiranagar 560008
• Phone: +91-8741010104