1. Information We Collect

To provide you with the best medical aesthetic services, we collect certain personal information from you when you interact with our platform. This information may include:

• Personal Identification Details: Name, photo, and contact information such as phone number and email address.
• Health and Aesthetic Concerns: Information related to your aesthetic concerns or desired treatments, which helps us curate suitable treatment options for you.
• Location Information: Details about your geographical location, which allows us to suggest clinics and experts near you.
• Usage Data: Information about how you use our website or app, including device details, browser type, and interaction with our content.

2. How We Use Your Information

Cosma collects and processes your personal data to enhance your experience on our platform. We use your information for the following purposes:

• Personalized Treatment Recommendations: To suggest aesthetic treatments, procedures, and partner clinics based on your location, concerns, and preferences.
• Connecting You with Partner Clinics: Your details (name, contact information, photo, and aesthetic concerns) may be shared with selected clinics to help them provide tailored services based on your specific needs.
• Communication: Our team or the clinics may contact you directly to discuss your concerns, provide guidance, or offer information on suitable treatments.
• Service Improvement: We may use your data to analyze usage patterns and improve our platform, ensuring a smoother experience for you.
• Marketing and Promotional Purposes: With your consent, we may send you promotional content, updates, or offers that align with your aesthetic interests.

3. Sharing Your Information

Cosma values your privacy and ensures that your information is shared only with trusted parties necessary for delivering our services. The situations where we share your data include:

• Partner Clinics: To connect you with appropriate clinics and experts based on your treatment needs and location, we share your personal details with them.
• Internal Team: Our team may access your data to assist you in the treatment process and offer personalized recommendations.
• Third-Party Service Providers: We may use third-party tools or services (such as cloud storage, analytics, or communication platforms) to process or store your information. These third parties are bound by confidentiality agreements and data protection laws.
• Legal Obligations: We may disclose your information when required to comply with legal obligations or government requests.

4. Your Rights

You have rights regarding the information we collect and how it is used. These include:

• Access: You can request access to the personal data we have collected about you.
• Correction: You can ask us to correct any inaccurate or incomplete information we have about you.
• Deletion: You may request the deletion of your personal information from our systems, subject to legal and operational limitations.
• Consent Withdrawal: If you have previously given consent for promotional materials, you can opt out at any time.

To exercise any of these rights, please contact us at contact@cosma.beauty.

5. Data Security

Cosma takes the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

• Encryption: All sensitive information is encrypted both in transit and at rest.
• Access Control: Only authorized personnel with a need to know are granted access to your personal data.
• Regular Audits: We regularly review and update our security practices to ensure the highest level of protection.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your data is no longer needed, it will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and provide personalized content. By using our website or app, you consent to the use of cookies in accordance with our Cookies Policy.

You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use some features of the platform.

8. Changes to This Privacy Policy

Cosma reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: contact@cosma.beauty

Address: 7/1-A, Shnumgam niwas, G street, Indiranagar 560008

Phone: +91-8741010104